About sariansolutions

sariansolutions is a staffing and recruiting company.

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QA Analyst - IVR← All Jobs

2016-02-25 | Strongsville, OH/ Pittsburgh, PA | Market rate | 12 Months Contract


Description

"Must Have Skill: IVR Domain Testing Experience,

* Manual Testing,
* ALM 11,
* Performance and Load Testing with Hammer Too

3-5 years progressive experience and responsibilities in the area of Avaya IVR Call Center Technologies QA process
IVR Domain
* Experience with Testing of DTMF and Speech Recognition Application and Call Flows
* Experience in testing of Inbound and Outbound voice applications on Avaya Voice Portal/Experience Portal.
* Experience with Testing of Genesys CTI Call Routing
* Experience and Knowledge of Voice Portal Managemnt Systems (VPMS) Configurations.
* Knowledge of Skill Based Routings, Exit Points and Vector/VDNs
* Working knowledge of IVR Testing with Agent Desktop Applications."


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