JOB DESCRIPTION
•Expertise in upgrading, installing, configuring, designing Exchange server 2010
•Expertise in Outlook Client 2010.
•Incident Management
•Exchange Server Services Availability monitoring
•Outlook web access /web app enable /disable
•Mailbox move local/Remote
•Group permission enable/disable
•Web service availability monitoring
•Mobile Device management active sync issues
•Exchange Mailbox Database /Public folder Database Creation /Deletion
•Exchange Database Maintenance tasks
•Public folder creation/deletion
•Mail Flow inbound and outbound issues
•Backup/ Restore
•Performing monthly patching and other maintenance activities.
•DAG Maintenance.
•Monitoring and Managing Exchange 2010 Server Roles and availability of the services such as OWA, active sync and MAPI based connections.
•Monitor Event Viewer Log for error and SMTP queue alerts.
•Mailbox Creation/ Deletion/ modification
•Calendar Permission
•Mailbox management
•Handling escalated Outlook support issues
•Distribution list permission Assign/Remove
•E-Mail Tracking