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Technical Project Manager← All Jobs

2022-01-13 | New York,NY, US 10038 | open | 12 Months+ Contract


TLC (NYC TAXI AND LIMOUSINE COMMISSION) is seeking a senior Technical Project Manager to oversee and manage the design and build of a unified licensing portal on a single platform, serving all licensing and summonsing business operations. This single platform will allow for all fundamental interactions with TLC customers and TLC staff to be condensed into one system. All relevant functionality on existing platforms such as TAMIS, NAU, TLC Up, ESAP, and LARS, in addition to scheduling and correspondence capabilities, will be condensed into one system. This unified system will allow for better transparency, more efficiencies, increased quality, wider spread standardization and it will support constant innovation and continuous improvement

The Consultant will work with all TLC divisions – Finance & Administration, External Affairs, Information Technology, Legal, Licensing, Policy, Prosecution and Uniformed Services Bureau along with the implementation vendor by performing Project manager responsibilities starting with phase one of a six-phased approach to modernize TLC’s legacy information systems.

Seeks an experienced Consultant to:
1. Develops clear, straightforward plans that meet project objectives
2. Monitor progress and effectively takes corrective measures when teams gets off track
3. Analyze and manage project risk; concisely reports issues and risks to management
4. Communicate and facilitate communication with stakeholders
5. Assist with documenting requirements and managing the product backlog

Preferred Skills/Experience for Consultant Candidates
i. 8+ years of technical project management experience in cloud-based CRM technologies
ii. At least 5 years’ experience with project delivery and execution using Salesforce
iii. Experience managing projects using Salesforce marketing cloud, MuleSoft for data integration and SharePoint for document management
iv. Has the ability to deliver phases that best meets our licensee’s needs
v. Demonstrated ability to deliver projects and products in an Agile project management environment
vi. Experience working with data migration and loading
vii. Experience sharing code and modules through enterprise source code management systems
viii. Experience working in a high demand work environment
ix. Excellent interpersonal skills including mentoring, coaching, collaborating, and team building
x. Strong analytical, planning and organizational skills
xi. Excellent oral and written communication skills when interacting with both business and IT individuals at all levels


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