About Strategic Systems

Strategic Systems is a staffing and recruiting company.

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Business Process Analyst← All Jobs

2019-09-13 | Locals To Columbus, OH | DOE | 12 Months Contract


This position will function as a highly skilled Business Process Analyst for the Ohio DAS OIT with specific responsibilities that include:

• Serve as UAT Lead for the State’s ServiceNow platform
• Business analysis and requirements elicitation for DAS and other agencies
• Develop and maintain the UAT Scenario library
• Plan and manage UAT cycles for maintenance releases, agency roll-outs, and many special projects on the ServiceNow platform
• Coordinate resolution of issues identified during UAT
• Report on UAT status and results
• Work with Program Administrator, Program Management, and Implementation Services Vendor to improve policies, practices, and procedures for all aspects of the ServiceNow platform
• Knowledge transfer and support to new ServiceNow team members, as requested

• Experience in test design/management
• Experience in business analysis
• Demonstrated ability to set and maintain priorities
• Ability to develop strong client and working relationships with the team
• Experience working with government agencies is a plus
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel
• Must have strong communication skills; both written and spoken
• Must have ability to work in a diverse and distributed team environment
• 4 years’ experience in business analysis and requirements elicitation
• 2 years’ experience leading a software development testing phase, preferably UAT
• Excellent technical writing skills (please provide a sample)
• Excellent planning and organizational skills (please provide a sample)
• Excellent presentation skills
• Successfully pass a criminal background check
• Bachelor’s degree in IT-related field
• Specialized training or study in software testing


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